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Frequently Asked Questions
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Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
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What is an FAQ section?FAQ: 1. How do I make a payment? At Kustomz Originalz, we accept various modes of payment such as credit/debit cards, PayPal, and online bank transfers. Simply choose the payment option that suits you best during checkout. 2. Can I pay cash on delivery? Unfortunately, we do not offer cash on delivery as a payment method at the moment. However, we do accept online bank transfers and credit/debit cards for your convenience. 3. How long does it take for me to receive my order? We strive to process and ship your order within 1-3 business days after payment confirmation. However, delivery times may vary depending on your location. Please refer to our shipping policy for more information. 4. Can I get my orders through Knuxford services or zip mail? At the moment, we do not offer delivery through Knuxford services or zip mail. However, we do offer shipping through our trusted courier partners. Please refer to our shipping policy for more information.
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Where can I add my FAQs?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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